Refund Policy

Automatic Credit Refunds

GrowLytics automatically refunds credits when an operation fails before completing. For example, if a URL submission fails before reaching any search engine, the credit cost is automatically returned to your balance immediately.

7-Day Satisfaction Guarantee

If you are not satisfied with your subscription within the first 7 days of your first paid plan, contact us at hello@theimagetotext.com for a full refund. This applies to your first subscription only.

Non-Refundable Conditions

• Credits that have been consumed by completed operations
• Subscription fees after the 7-day window has passed
• Top-up credit packs that have been partially or fully used
• Accounts terminated for violation of Terms of Service

How to Request a Refund

Email hello@theimagetotext.com with your account email and the reason for the refund request. We process refund requests within 5 business days. Refunds are issued to the original payment method.

Disputes

If you believe you were charged incorrectly, contact support within 30 days of the charge. We investigate all billing disputes and respond within 48 hours.